Job description
Northern Metalic Sales is a Canadian Independent Wholesale Industrial Distributor based in Grande Prairie, AB with operations across Alberta & BC.
Northern Metalic Sales is part of a larger, diverse group of companies with interests in wholesale distribution, oilfield service & supply, lubricants distribution, land and real estate development, rail construction & transload, vehicles rentals & leasing, and finance.
Overview:
We are currently seeking an individual to fill the position of Order Desk at our Prince George, BC location.
Specific Responsibilities include:
As an Order Desk, you will be responsible for:
- Assist Outside Sales Representatives with quoting, invoicing, pricing, and customer inquiries
- Process customer orders via phone, email, and face-to-face interactions
- Provide counter sales of industrial supplies
- Source products from new and existing suppliers
- Complete special-order forms, quotations, and invoices
- Answer and direct incoming calls
- Recommend products and solutions based on customer needs
- Assemble hydraulic hose (training provided)
- Maintain accurate order, pricing, and customer records
- Participate in paid on-call rotation
- Assist customers at service and cash counters as required
- Complete customer pick tickets
- Assist with stocking new and overstock inventory
- Support opening and closing activities of the branch
- Maintain general housekeeping duties
- Actively participate in health and safety initiatives
Qualifications include:
- Outstanding customer service skills with a strong customer-first mindset
- Minimum of 3-5 years’ experience in order desk, inside sales, or counter sales environments, preferably in an MRO or Industrial Supply Environment
- Ability to provide pricing terms and prepare quotations
- Strong data entry and computer literacy skills
- Effective problem-solving and organizational skills
- Ability to build trusting relationships with retail and commercial customers
- Some level of mechanical aptitude
- Ability to work in a standing position for extended periods
- Professional, enthusiastic, and team-oriented attitude
- High school diploma
- Valid driver’s license
- Strong personal commitment to health and safety
Benefits:
- Dental Care
- Extended Health Care
- Vision Care
- Disability Insurance
- Life Insurance
- RRSP Matching
Job Type:
- Full-time
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Prince George, BC: reliably commute or plan to relocate before starting work (required)
