Inside Sales Representative

Northern Metalic Sales is part of a larger, diverse group of companies with interests in wholesale distribution, oilfield service & supply, lubricants distribution, safety supplies & field services, land and real estate development, rail construction & transload, and finance.

We are currently seeking an Inside Sales Representative for our Fort St John, BC location:

Primary Duties:

  • Counter Sales of Industrial Supplies
  • Provide Excellent Customer Service
  • On Call Rotation ( paid extra on top of wage )
  • Assemble hydraulic hose ( training provided )
  • Answer incoming calls, handle customer inquiries
  • Order Entry and Product Sourcing
  • Recommend products and solutions to customers

Required Skills & Abilities

  • Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
  • Proven ability in an inside sales and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner.
  • Ability to provide detailed pricing terms and prepare and present customer quotations.
  • Efficient data entry skills are required to enter orders into POS/internal systems.
  • Able to give consistent and effective customer feedback to the store management team on an ongoing basis.
  • Capable of building trusting relationships with the retail and commercial customers
  • Ability to work in a standing position for extended periods
  • Effective problem solving, planning, and organizing skills
  • Some Level of Mechanical Aptitude
  • Greet and direct customers with a professional and enthusiastic attitude
  • High-school diploma
  • A Valid driver’s license
  • Strong personal commitment to health and safety
  • Computer Literacy

Job Type: Full-time

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • RRSP match
  • Vision care

Ability to commute/relocate:

  • Fort St. John, BC V1J 1B1: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Customer service: 2 years (required)

Language:

  • English (preferred)

Work Location: In person

 

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